Recalls and Extended Warranties

Thank you for sending such great individuals, Matt and John, to our home today. It was initially scheduled to be just a service call to diagnose our plumbing problems, but it turned out that they could easily correct our problem.I want to tell you that these two young men were the ultimate prof...

Dear Mr. Wheat:We would like to take a moment to thank you sincerely for helping us with our water leak problem. We had no idea of the magnitude or scope of such an undertaking. All of your service men were excellent and highly professional. They were courteous, considerate and informative ever...

This is a much belated thank you. The job that your service men did installing the fireplace units in our house was extraordinary. Our house is nearing a hundred years old and the interior fireplaces are huge solid brick columns extending to the foundation. Getting gas pipes up from the basemen...

I wanted to write a brief note thanking you for the work you did on our front sewer line. In particular, I wanted to remind you how good your three employees are (Adam, Bill, and Desmond). All were courteous, neat, punctual, pleasant, and extremely hard workers during the week they spent at our...

Thank you for the generous in-kind donation of Delta faucets and shower bathtub valves, valued at $1,500.00. This donation will help Rebuilding Together continue its work to keep families in need at home in safety and independence.The course of one’s life can change in the blink of an eye. Fo...

I recently contracted with your company to complete repairs to a damaged air return and install new heating ducts in my basement room. Please know that your staff completed the work in a professional manner and in the timeframe promised and I am writing to express my thanks for a job well done!...

First off, I wish to express our satisfaction with service performing on our air conditioning unit yesterday by your service technician, Cliff. My husband was impressed by the work that was done efficiently, quickly, and at a reasonable cost. My husband contacted your company yesterday morning....

I have been impressed with your company and its people from the day your sales person walked in here, through all service personnel, and now.By the way, this is a fantastic system. Our energy costs are much lower than before, the airflow is practically unnoticeable, the air temp inside is even,...

Tom, our service tech, was incredibly helpful and pleasant. Not only did he fix our much-missed kitchen faucet, but he was also kind to the family, including the energetic family dogs who played at his feet. There’s a reason we have a service contract with you!

I am thrilled to have found James A James A. Wheat & Sons! There is nothing better than a complete feeling of trust when I need someone’s help and expertise.

Technician was prompt, polite, and obviously knew his business. He thoroughly checked our fireplace insert, and made a check for CO in the room. His work reassured us that the insert and its inlet-outlet system had not suffered earthquake damage. That’s just what we needed to know.

Our technician, Tom, was outstanding. He was thorough, thoughtful, explained the work to be done, the cost, options, and seemed to take the minimum amount of time to complete the work. The technician’s helper, who came along with Tom, was also a great asset. It was a wonderful experience for ...

Dear Mike,I am writing to say thank you for the great service today. Tim Whistler came to install my gas oven and range. There were a couple of challenges along the way, beginning with the way the gas line had been routed up through my floor . Another challenge was the fact that I have propane,...

I wanted to make a special note about how professional Mr. Carey was when he visited our home to conduct the estimate. In the last couple of weeks we have spent hundreds of dollars and met with multiple HVAC companies to fix our air conditioner, and we haven’t been impressed with any of them....

Danilo and Ken were here on June 16 to do my AC check. They were extremely thorough at the time and even made sure that my hose connections were nice and secure. today one of my units was not cooling (it may have been that a circuit breaker tripped—I thought I had checked but perhaps I didnâ€...